Privacy Policy

This page is maintained by Nenva Health to answer common privacy questions about our website and services. If you have any questions, please contact us at hello@nenvahealth.com.ng.

1. Information we collect

We collect only the information needed to respond to your enquiries, process quote requests, and improve our website. This may include:

• Your name, email address, phone number and organisation name when you fill out a contact or quote form.
• Details about your professional role, practice or institution when you request healthcare-professional information.
• Technical data such as IP address, browser type, and pages visited, collected through standard server logs and cookies.

2. How we use your information

We use the information you provide to:

• Reply to your questions and provide product or pricing information.
• Process quote requests and connect you with the right Nenva Health team member.
• Send newsletters and clinical updates only when you have opted in.
• Keep our website secure, reliable and easy to use.

3. Sharing your information

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, deliver emails, or analyse usage, and only under strict confidentiality obligations. We may also disclose information when required by law or to protect our legal rights.

4. Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can control cookies through your browser settings. Analytics data is processed in aggregated form and not used to identify you personally.

5. Data security

We take reasonable administrative, technical and physical measures to protect the information we collect. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your rights

You can ask us to access, correct, restrict or delete the personal information we hold about you. To make a request, email us at hello@nenvahealth.com.ng. We will respond within a reasonable time.

7. Retention

We keep your information for as long as needed to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

9. Contact us

Nenva Health
12 Adeola Odeku Street, Victoria Island, Lagos, Nigeria
Email: hello@nenvahealth.com.ng
Phone: +234 806 530 5294